Providing and Receiving Feedback
The following is good advice obtained on providing feedback and receiving feedback.
Providing Feedback to others
- Things to consider when providing feedback
- Constructive & reinforcing
- Actionable
- Timely
- Three Category Approach
- Facts
- Results
- Recommendations
- Brick in / Brick out
- For each Constructive feedback item provide a Reinforcing feedback item
- Some study by some person mentioned the following metric:
- For someone to “consume” a constructive feedback item then the ratio of reinforcing feedback to constructive feedback needs to be 2.8 (reinforcing) to 1 (constructive)
Receiving Feedback
- Be appreciative to the person for providing feedback
- Assume positive intent for the feedback and the person providing the feedback